01Discovery: a first consultation that worked as an assessment. What she wanted to build, what a first client would require, and where a new mobile notary could carve out its place in the Atlanta market.
02Solution design: the whole path mapped in five phases before any of it was built, with monthly targets for bookings, income, and reviews as the success measures.
03Build: brand identity with a color palette, a type system, a primary logo, and a secondary seal mark. A complete fee structure covering services, travel zones, and after-hours and urgent requests, with deposit, cancellation, and no-show policies that protect a solo operator’s time.
04Implementation support: guided the founder through LLC registration, an EIN, business banking, and notary insurance, then payments, online booking, client intake, invoices and receipts, and a travel log.
05Close-out and sustainment: a Google Business Profile, a plan for early reviews, outreach to local professionals, and a first-90-days plan she runs herself.